Policies

Cancellations

Enzo & Co. for Hairo requires a credit card in order to reserve an appointment.

In the event that you would need to cancel or reschedule an appointment, Enzo & Co. for Hairo requires 24 hours notice. If 24 hours notice is not given for a cancellation, the reserved credit card will be charged 50% of the service that was scheduled. No shows are included under this policy.

Please be aware that if you are more than 15 minutes late for your appointment, we may not be able to provide the service for which you have been scheduled and a cancellation fee will apply.

 

Product Return Policy

Hairo has a 45 day, no hassle return policy... Just cover S&H. If you are not satisfied with your order, please email us to make arrangements. Need help choosing the right products, let us know...we can help: info@myhairo.com